Recruiting and Rewarding Front of House

      Recruiting and Rewarding Front of House Managing the reception desk and front of house has often been interpreted as an unimportant role, where......
Read More

Reception Changes for 2018

Re model Your Clients’ 2018 Salon Experience Most salons have regular, loyal clients, but to maintain your salon’s success, you want more, younger clients. Those clients......
Read More

5 Essentials for a Successful Salon Manager

  5 Essentials for a Successful Salon Manager   Under-Promise But Over-Deliver  Live by this premise and success will be your middle......
Read More

Guide to dealing with difficult salon staff

How Do I Deal With A Disruptive Salon Member? When your salon business becomes successful enough to take on more staff, it can be a bit of a balancing act. On the one hand, it means you......
Read More

How raising your prices can raise your salon’s reputation

How raising your prices can raise your salon’s reputation One day a customer who has come to your salon for years, is presented with a 10 per cent increase in her bill. She may......
Read More

Rewarding Managers

I am regularly being asked about how should a manager be paid? There is a lack of understanding about what a salon manager’s job really is, and poor communication between a salon......
Read More

Five Important steps for improving retail sales

1. Correct product ranges Think about the product lines in your salon. Is there a synergy between the type of salon you run and the image of the products you sell? Price is an important......
Read More